We had a customer who had a mortice lock installed on a sliding door. I have never heard of this brand before but the fact remained it was a handed lock. By handing we mean that the locking function is on one side of the lock only and this particular lock was the incorrect one. When our customer tried to lock the door, it locked them in rather than keep people out. Not very secure for a cash office door. Never the less we were asked to replace all components of this lock an